Care Messaging
Communication that stays in context. Secure messaging tied to the resident and the task, so a conversation about a resident lives with the record instead of in a separate app.
Capabilities
Care Messaging ships as part of the MedFlo platform — one record, one security model, one open API.
- Secure, in-context messages tied to a resident or a task.
- Care-team threads that keep the right people in the loop.
- Notifications and alerts that route to the person who can act.
- Message trails that stay connected to the record for continuity.
- Built for HIPAA compliance with role-based access.
Why Care Messaging beats the legacy approach
In context, not a side channel
Conversations attach to the resident and task, so continuity survives a shift change.
Routes to who can act
Alerts and messages reach the person who can do something, not a shared inbox nobody owns.
Part of the record
The message trail stays connected to care instead of scattering across texts and phone calls.
Better together
Point-of-Care / Nursing
CNA and nursing documentation at the bedside — ADLs, meals, I&O, behaviors — captured on cart or tablet, not the nurses' station.
Learn moreProvider Connect
Practitioner engagement — physician visits, order sign-off, and remote review, so attending providers stay in the loop without a second login.
Learn moreSee Care Messaging on your own scenarios
Bring your real workflows. We'll tailor the walkthrough and answer honestly about what's shipping today versus on the roadmap.